Understand the case before you leap
Case Studies
From Coach Rod McKinnis: Testimonial
Rod McKinnis shares this email from a sales rep in financial services. I really appreciate your coaching and training! While I understood Saleskey and PSS and was using
The $83,000,000 Win Back
From Matt Robinson of PsyMetrics Global. A retail client of our major client transferred $83,000,000 in assets to a major competitor a week ago, a huge loss to
ServiceKey Predicts Service Performance
Conclusion The purpose of this study was to investigate the construct validity and criterion validity of ServiceKey® by examining the relationship between ServiceKey® scores and the number of
The Bad Hire in Hindsight
Ben completed the SalesKey® assessment of sales behaviors as a candidate for the position that was eventually offered to him. His scores were exceptional. On paper Ben should
Comparison of Call Times for Top Performers and Under-Achievers
Call times were collected and evaluated from two groups of telephone salespeople from a financial services firm. The first group were designated Top Performers (N=29). To qualify as a Top
Basic Sales Training: Improving Your Selling Skills
Improving Your Selling Skills is a two session sales course focusing on developing basic selling skills and learning how to better meet customer needs. The course is conducted