Turnkey assessment programs for prescreen or postscreen; weed out time wasters; interview like a pro.
Labeling people might be interesting but we provide proven tools for you to fix productivity-lowering problems.
Next-generation content delivery programs virtually eliminate errors and build maximum proficiency.
Research drives what we do. Review the latest in sales and service scientific inquiry.ServiceKey predicts Service-to-Sales Effectiveness
An energy company wants to know which of its service people will be most effective if moved into an exclusive service-to-sales role. In this study, we examine the key variables for succeeding in this highly competitive marketplace. Using ServiceKey® the study finds seven statistically significant correlations with making errors on service calls and builds a regression that correctly identifies 82.3% of 139 respondents in the study. The study concludes with six attributes recruiters need to identify to determine effectiveness in service-to-sales calls.
